Refund Policy

1. Refund Request Window

Refund requests must be submitted within 15 days from the official course start date.

Requests made after 15 days will not be considered, except under special circumstances outlined below.

2. Deductions on Refund

All approved refunds will be subject to deductions towards administrative and academic expenses.

The exact deduction percentage will depend on the number of days since course access and is detailed in your fee receipt and course brochure.

3. Refund Application Process

1. Attach the following documents:
   • Original fee receipt (digital or physical)
   • Student ID proof
   • Bank account details (with cancelled cheque or passbook copy)
2. Submit the complete request to support@resonanceelearning.in within the eligible refund window.

Note: Verbal, phone-based, or incomplete refund requests will not be accepted.

4. Exceptions After Deadline

Refunds after 15 days may be considered only in the following cases:

• Medical emergencies (with valid medical documentation)
• Admission to a regular degree course (MBBS, BDS, B.Tech, etc.) — refund will be processed upon submission of verified admission proof

5. Refund Mode & Timeline

Approved refunds will be processed via NEFT/RTGS to the student’s or parent’s bank account.

Refunds will be credited within 10–15 working days from the date of approval.

6. Important Terms & Conditions

• This refund policy is applicable to all courses offered by Resonance E-Learning.
• Non-attendance or late joining does not qualify for an extended refund period.
• Course transfers, center changes, or batch upgrades are governed by a separate internal policy and are not covered under this refund policy.
• Refunds will not be entertained for students who have accessed more than 25% of the course content.

Need Help?

For queries or to initiate a refund request, contact:
📧 support@resonanceelearning.in
📞 +91 90631 62594 (Mon–Sat | 9 AM to 6 PM)